3 In 1 Fingerprint Door Knob with Keypad Door Lock GHomeSmart® K02Pro

To check the app's version:

Open the app

Click ME (lower right) -Settings- About -Current Version

Also, click Check for Update (whether your app is the latest

To rename the device, kindly open the app - click the plug name you'd like to rename and press the edit sign at the upper right-hand corner. Click Rename and rename as you like.

To reset the password, just log out from the app. Click ME (lower right hand)

Then log back in - click forget password and create a new one. We hope this helps.

Thanks for your email. Sorry, we have no access to your account thus we cant delete it.

But you can do it on your end.

Just open the app-click ME -Click your profile name -Click Account and Security -Close the Account. Please let us know whether this helps. Thank you!

Yes, you may share the device with your members of your family.

First, ask them to download Gosund app and create an account/register.

Here's how to register an account:

1. Download the app then open it
2. Click "Register"--read and agree "Privacy Policy"
3. Enter email or phone number as your account
4. Get a Verification Code--set a password (Usually is upper case, lower case, and number)

Then, log in to your Gosund app account -click the plug's/switch's name -you'd like to share-click edit sign(upper right)-  and Click "share device"

Kindly let me know if this helps.